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The Solution to Provider Burnout: Pay Them Hourly, By Patrick Willett, PA-C, DMSc, SVP of Clinical Operations

Advanced Practice Providers are burning out at alarming rates, with nearly half experiencing work exhaustion. The culprit isn’t just the demanding nature of patient care. It’s a compensation structure that creates unlimited work expectations with no upside. The solution: pay them hourly instead of an annual salary. 

It sounds counterintuitive. But after 12 years in salaried PA positions followed by my current role managing clinical operations across multiple markets at AP Health, I’ve seen both sides. And I can tell you: the hourly model is the answer to preventing burnout. 

Salaried Positions are a Trap for APPs 

When most APPs consider a position, they focus on the annual salary. It feels secure. It feels professional. But here’s what they don’t calculate: their actual hourly rate based on how much they’re really working. 

In my years in private practice, a typical week looked like this: rounding in the morning, going directly into surgery, maybe clinic time, taking consults in the afternoon or late evening after surgery, fielding calls from the floor because patients are in pain, then getting calls in the middle of the night for post-op patients. All for that same annual salary. 

When you take that salary and divide it by your actual hours—including the EMR work at night, the on-call responsibilities, the “extra” duties that just keep piling on—I can tell you it looks pretty poor. After a year of hard work, a $5,000 raise or bonus might sound good. But if you annualize it, it’s about two dollars an hour. Not much of a bump when your responsibilities keep increasing. 

AP Health’s Solution: Hourly Pay 

When I first joined AP Health, I was skeptical about the hourly model. But seeing it firsthand, doing payroll, and watching the annual amounts people earn, I realized this structure creates guardrails that protect both the provider and the company. 

Here’s what I mean by checks and balances: 

For providers: You’re not going to get hosed with unlimited expectations. After 40 hours, it’s overtime—time and a half. That creates a natural limiter on overwork. When I recruit, I’m very transparent: “Listen, we have a business interest not to give you 20 hours of overtime.” 

For the company: We align staffing costs directly with surgical volume. We’re happy to provide extra compensation when people want it or we need it, but the overtime structure keeps everyone accountable. 

Hourly pay creates a true meritocracy. If you want to utilize the structure for increased compensation—especially if you came from private practice where you took call—the opportunity exists.  

On the flip side, I’ve had practitioners say, “I’ve had some family things come up. I really need to dial it back. I need hard stops on certain days.” That’s palatable for both the business and the provider because we’re getting exactly what we pay for, and they’re getting paid for exactly how much they work. 

The hourly model is transparent and provides accountability on both sides. Providers know that if they’re working extra hours, it’s documented and compensated. And they know I’m watching to make sure nobody gets overworked, because it’s not in the company’s interest to hand out excessive overtime. 

AP Health Model Enables Flexibility 

Hospitals and health systems outsource surgical staffing to AP Health because we flex staff to match fluctuating surgical volume. They simply don’t have that flexibility with in-house staff.  

Hospitals are driven to “right size” staff for the amount of work to be done. When surgical volume declines, they have people on staff that they’re paying for non-productive work. When surgical volume increases or when two people call out on the same day (which happens more often than you’d think), they have a quality control issue. Surgeons are operating without the resources they expect, cases get delayed or canceled, and the system strains. 

AP Health is able to provide staffing flexibility because we have a deep bench of credentialed practitioners across multiple facilities. For the hospital, our surgical staffing model enables them to align costs with revenue-producing procedures. For providers, it allows for more flexibility in work schedules to accommodate personal or family needs and income goals.  

Compare that to private practice, where I was the only show in town for my surgeon. If I woke up with food poisoning, he either had to cancel his cases or limp through the day. This creates what I call “sick guilt”—you feel terrible anytime you’re out because you’re letting the whole system down. 

I came to an impasse in my own career when I had kids and realized I was running my life parallel to my surgeon’s schedule. My kids’ schedule no longer aligned with that, and I had to make a choice. At AP Health, practitioners have control over their professional lives while still advancing their careers. 

Hourly Pay Provides Professional Independence 

The traditional salary model fuels burnout and turnover. While our providers work hard, they know they’re going to get reciprocation, which improves job satisfaction and retention. Our clinical leaders, having been in these surgical positions themselves, understand these issues first hand. 

The hourly pay structure, combined with the deep bench we maintain by serving multiple facilities, provides the solution. It creates professional guardrails that prevent overwork, provides flexibility that enables work-life balance, and aligns the interests of the provider and the company. 

Most importantly, it empowers practitioners instead of trapping them. As I tell every recruit: we give you professional independence. You can make as much or as little as you desire, structure your time around what matters to you, and know you’ll be fairly compensated for every hour you work. 

That’s not just good for retention. It’s good for the practitioners, good for the hospitals we serve, and ultimately good for patient care.  

Patrick Willett, PA-C, DMSc, is Senior Vice President of Clinical Services at AP Health, managing surgical staffing operations across Florida, Nashville, and Dallas markets. He has over 15 years of experience as a practicing PA in orthopedic and general surgery. 

Surgical Staff Outsourcing: An Alternative to Workforce Reductions 

By Toby Gray, CEO 

Hospitals continue to grapple with relentless financial pressures in 2025. While operating margins have stabilized, labor, supply and drug costs continue to soar. Many hospitals resort to workforce reductions to stay afloat, but this approach often backfires, leading to reduced capacity in revenue-generating departments, declining quality metrics, and eroded staff morale.   

There’s a smarter alternative: outsourcing surgical staffing. By addressing inefficiencies in one of a hospital’s highest-revenue departments, this strategy delivers significant cost savings while preserving—or even enhancing—productivity and quality.   

Surgical Services: An Overlooked Opportunity 

Surgical services typically generate over 60% of a hospital’s revenue, yet many hospitals maintain inefficient staffing models in these departments. Common issues include: 

  • Underutilization of staff: Employed surgical staff often generate revenue for only 20–40% of their paid time.  
  • Administrative burdens: OR directors and HR departments are bogged down by scheduling and compliance tasks.  
  • Inconsistent credentialing: Compliance gaps jeopardize quality and regulatory standards.  
  • Productivity constraints: Inflexible staffing mixes struggle to adapt to fluctuating surgical volumes. 

 By tackling these inefficiencies, hospitals can unlock substantial cost savings without compromising surgical capacity or patient outcomes. This isn’t just a concept—it’s a proven solution, as demonstrated by AP Health’s partnership with Memorial Health System, one of the nation’s largest public health systems. 

AP Health Saved Memorial $13 Million Since 2016 

In 2016, Memorial Health System (MHS) faced critical staffing challenges at Memorial Hospital West, including a severe shortage of surgical assistants, credentialing compliance issues, and overwhelming administrative demands on HR and OR leadership.  

Partnering with AP Health for surgical staffing services sparked a transformation that expanded system-wide: 

2016: Launched partnership at Memorial Hospital West 
2017: Expanded to Memorial Regional Hospital 
2018: Added Memorial Regional Hospital South and Memorial Hospital Pembroke 
2019: Completed system-wide implementation at Joe DiMaggio Children’s Hospital 

From an initial team of 15 providers serving a single hospital, AP Health now has more than 50 credentialled providers staffing MHS surgeries across multiple facilities. This growth wasn’t driven by a corporate mandate, but by measurable results at each facility. The outcomes speak for themselves: 

  • 35% cost savings across all five Memorial facilities 
  • Over $13 million in total savings since 2016 
  •  Increased surgical capacity, with no reductions in service 
  • Enhanced productivity in the surgical department 

Why Outsource Surgical Staffing? 

For hospital leaders seeking alternatives to workforce reductions, outsourcing surgical staffing offers several advantages: 

Financial Flexibility: AP Health’s model converts fixed costs of Advanced Practice Provider (APP) employees into variable costs that scale with surgical volumes. This aligns clinical costs directly with revenue. 

High-Quality, Consistent Staff: Finding qualified surgical staff is difficult. Our exclusive focus on surgical staffing enables higher quality and consistency. We track surgeon preferences and provide them with preferred APPs in 95% of surgeries.  

Optimized Productivity: Many in-house surgical staff spend more than half their paid time idle between cases. Our ability to flex with case volume and schedule to minimize downtime dramatically increases productivity. 

Reduced Administrative Burden: Outsourcing streamlines credentialing, compliance, and scheduling, freeing OR and HR teams to focus on core priorities. 

Specialized Manpower for Robotic Surgery: As robotic-assisted procedures grow in complexity and prevalence, AP Health can supply cohesive, highly trained robotic surgical teams tailored to each facility’s specific platforms and specialties. 

Customized On-Call Teams: From neurosurgery to complex trauma, AP Health develops and deploys dedicated call teams with deep experience in high-acuity, specialized service lines—ensuring dependable coverage around the clock. 

The Bottom Line 

With financial pressures showing no signs of easing, hospitals need innovative strategies to thrive. Outsourcing surgical staffing delivers significant savings in a critical revenue center without sacrificing quality, capacity, or staff morale. By partnering with a proven provider like AP Health, hospitals can achieve fiscal stability while positioning their surgical services for long-term success. 

Keith Purino, PA-C: Finding Balance and Growth at AP Health

Keith Purino, PA-C, didn’t take the traditional path to a career in healthcare. With a background in economics and political science, he initially planned to attend law school. But during his senior year of college, everything changed after meeting some athletic trainers through his involvement in sports.

“I liked that they were working with athletes. It was medicine, and I had always been strong in science,” Keith recalls. That interest led him to Temple University in Philadelphia, where he earned a master’s degree in athletic training and worked in the field for almost five years.

While Keith enjoyed his work as a trainer, he began exploring other career paths in healthcare. “The hours were long, and the pay wasn’t great. I started looking into other options, and that’s when someone mentioned PA school. I had no idea what a Physician Assistant was at that point. It was the mid-1990s, and the profession was still relatively new.”

After shadowing a PA in his workplace, Keith applied to PA school “really on a whim” and was accepted into a program in Nashville. He initially thought he would go right back into orthopedics after graduation because of his background in athletic training. However, during his clinical rotations he discovered a passion for family practice and emergency medicine. He worked in those areas for nearly seven years before finding his way back to orthopedics.

A New Opportunity with AP Health

After spending 12 years as a PA in orthopedic practices, Keith was beginning to feel the heavy demands of the job. “I spent three days in clinic and two in the OR each week,” he explains. “Plus, I worked weekends and holidays, had call, did rounds, etc. I had two kids in middle school and felt like all my time was being consumed by my job. I was burned out.”

That’s when Keith was approached about joining AP Health in 2019. “They offered me a surgery-focused role. Once they explained the AP Health business model, I realized it would provide a better work-life balance, so I signed up. That was five years ago.”

Growth and Development at AP Health

Coming from a clinical background where he managed patient care from initial consultation through surgery and recovery, Keith had to adjust to focusing solely on the operating room. He also learned new specialties.

“As a seasoned PA, I was already well-versed in surgery and orthopedics,” he explains. “But joining AP Health was a big change. I went from working closely with just a few orthopedic surgeons, to collaborating with a much larger team of physicians across a variety of specialties. My first year was focused on learning neuro-spine, which really expanded my skill set.”

When Keith joined AP Health’s Nashville team, he was the only PA among a small group of surgical assistants. Since then, he’s witnessed—and helped drive—tremendous growth. “We’ve gone from about 8-10 providers with me being the only PA, to 25 providers with probably three-quarters of those being PAs,” he explains.

Keith’s surgical experience, leadership qualities, and strong interpersonal skills quickly set him apart, paving the way for his growth within the company. Last year, he was asked to assist the recruitment team with helping to interview new providers in addition to him working in the OR.

“We’re now staffing surgeries at more than a dozen facilities, with more growth ahead,” Keith explains. “We’ve been fortunate to build a deep bench of providers to accommodate that growth.”

Recently, Keith was named Director of Clinical Services for the Nashville team, a promotion that takes him out the OR.

“AP Health values promoting from within,” Keith says. “Having a clinical background and understanding what the OR demands of your providers gives me a unique perspective as a team leader. I feel fortunate to be given the opportunity to step into this role.”

Finding the Right Balance

In his new position, Keith oversees a growing team of providers, helps with scheduling, meets with physicians and facilities to understand their needs, and ensures that AP Health maintains its high standards of care.

While he occasionally misses direct patient care and the hands-on aspects of surgery, Keith values the company’s approach to work-life balance and its focus on matching the right providers with the right physicians.

“While managing people is new to me, I like interacting with our providers and making sure we are creating a good environment for them,” he says. “I know it’s been a good one for me.”

AP Health Earns 2025 Great Place To Work Certification™

Nashville, TN — AP Health is proud to announce that it has been Certified™ by Great Place to Work® for the fifth year in a row! This prestigious recognition is based entirely on employee feedback, reflecting our team’s trust, satisfaction, and positive workplace experiences. In this year’s survey, 85% of employees affirmed that AP Health is a great place to work—exceeding the national average for U.S. companies.

Great Place to Work® is the global authority on workplace culture, employee experience, and leadership behaviors that drive business success, including higher employee retention, innovation, and revenue growth.

“Earning Great Place to Work Certification for the fifth consecutive year is a tremendous honor,” said J. Toby Gray, CEO of AP Health. “At AP Health, we believe that a strong, engaged workforce is the foundation of our success. This recognition reaffirms our commitment to fostering a positive workplace where our employees feel valued, supported, and empowered to make a difference.”

A Culture Built on Growth, Support, and Innovation
At AP Health, we prioritize a people-first culture by fostering a workplace that values professional development, collaboration, and well-being. Over the past year, we have:

–Continuously evaluated and enhanced our benefits to ensure they best serve our employees, supporting their overall well-being and work-life balance.
–Prioritized strategic recruitment efforts to maintain a full team, allowing for flexible scheduling and reducing the risk of burnout among our healthcare professionals.
–Invested in our proprietary software, streamlining workflows and improving processes to make day-to-day operations more efficient and seamless for our employees.
–Strengthened our commitment to diversity, equity, and inclusion, creating an environment where every team member feels heard, respected, and valued.

Why Work With Us?
According to Great Place to Work research, job seekers are 4.5 times more likely to find great leadership at Certified workplaces. Employees at Certified companies are also 93% more likely to look forward to coming to work and are twice as likely to feel they are fairly compensated and given growth opportunities.
Looking for a career with a company that truly values its people? Join our award-winning team! Visit our careers page to explore opportunities: WORK WITH US

For more information on Great Place to Work Certification, visit Great Place to Work

AP Health and TexAssist Announce Strategic Partnership to Form AP of Dallas, a Leading Surgical Assist Services Provider

Nashville, TN (October 21st, 2024) – New Joint Venture to Deliver Superior Advanced Practice Providers (APP) and Surgical Assistants Across the Dallas-Fort Worth Area

AP Health and TexAssist are pleased to announce their partnership to form a joint venture, AP of Dallas, establishing a market-leading outsourced clinical services platform. This strategic alliance brings together the expertise of both organizations, enabling them to provide highly experienced and top-quality Advanced Practice Providers (APP) and Surgical First Assistants to hospitals and surgical facilities throughout the market.

By combining their clinical excellence, operational strengths, and talented healthcare professionals, AP of Dallas will offer partner hospitals and surgery centers optimized patient outcomes, enhanced operational efficiencies, and cost-effective solutions. The collaboration also sets the stage for the continued delivery of high-quality care while addressing the evolving needs of the healthcare industry.

“This is a milestone moment for AP Health,” said J. Toby Gray, CEO of AP Health. “We have long admired TexAssist’s commitment to clinical excellence, and our shared focus on driving superior patient outcomes, improving efficiencies, and delivering value to all stakeholders makes this partnership a natural fit. By forming AP of Dallas, we will continue to advance health and well-being across the Dallas-Fort Worth community, offering even more robust support to our partner facilities and practitioners.”

AP of Dallas will be majority-owned by AP Health, with both companies maintaining their leadership teams. There will be no changes to the team of practitioners transitioning from TexAssist to the new entity.

C.J. Brock, CEO of TexAssist, added, “We’re extremely proud of the work we have done at TexAssist, and we know that by joining forces with AP Health, we can achieve even more. Together, we are poised to expand access to our exemplary services and continue addressing some of the most critical healthcare challenges in this market, including growing our provider base.”

About AP Health:

AP Health is a national leader in providing healthcare solutions, specializing in the recruitment and placement of Advanced Practice Providers (APPs) and clinical talent. With a focus on quality care, AP Health partners with hospitals and surgical facilities to offer innovative staffing solutions that enhance patient outcomes, reduce costs, and ensure operational efficiency. The company’s commitment to excellence in care delivery and service makes it a trusted partner in the healthcare sector. Learn more at AP Health.

About TexAssist:

TexAssist is a premier provider of surgical assisting services, offering highly skilled Surgical Assistants to healthcare facilities throughout Texas. With a focus on clinical excellence, TexAssist delivers customized solutions that improve surgical efficiency and patient care. The company has built a reputation for providing experienced practitioners who work seamlessly with surgeons and healthcare teams to enhance operational outcomes.

Cybersecurity Takes Center Stage

By Greg Flanagan, COO

While cybersecurity has long been a focus of health system IT departments, it is now a top priority of the entire organization, from the board of directors on down. And for good reason. The threats are growing in both number and sophistication, with potentially devastating impacts. 

Healthcare Cyber Threats Continue to Grow 

Data breaches put health systems at risk for financial losses, reputational damage, loss of patient trust, and potential regulatory fines. 

  • Healthcare has the highest average cost of a data breach of any industry: $10.93 million.
  • Healthcare data breaches affected more than 89 million individuals in 2023.
  • Healthcare is projected to suffer 2-3 times more cyberattacks in 2024 than other industries.

Monitoring cybersecurity is a top concern for business leaders, with 70 percent of organizations including a discussion of cybersecurity at all board meetings. Hospitals and health systems are increasing both cybersecurity oversight and spending. According to the American Hospital Association (AHA), some are spending up to 6% of their total IT budget on cyber defense.  

Technology Aids Cyber Defense 

More than half of cybersecurity leaders report increased budgets for cyber defense, with much of it for technological solutions. Like virtually every other industry, Artificial Intelligence (AI) has shown great promise for enhancing cybersecurity. However, AI is a double-edged sword in the cybersecurity landscape. On one hand, AI-powered tools enhance ability to detect and respond to threats in real-time, analyze vast amounts of data for potential vulnerabilities, and automate security processes. On the other hand, cybercriminals are leveraging AI to create more sophisticated phishing schemes, automate attacks, and exploit vulnerabilities at an unprecedented scale. 

AP Health’s Approach to Cybersecurity 

As a healthcare company providing clinical staffing in hospitals, we are acutely aware of the devastating impact cyber-attacks have had on our industry. AP Health has implemented a comprehensive strategy to protect our systems, data, and, by extension, the hospitals and health systems we serve. Our approach includes: 

  1. Technological Infrastructure: We’ve invested in Barracuda Essentials, a sophisticated cybersecurity suite that includes firewalls, email gateway defense, impersonation protection, and cloud backup/archiving. This multi-layered defense system forms our first line of protection against cyber threats. 
  1. Continuous Monitoring and Adaptation: Our team conducts ongoing assessments of our cybersecurity posture, staying abreast of emerging threats and evolving our defenses accordingly. 
  1. Employee Awareness and Training: Recognizing that employees play a crucial role in cybersecurity, we’ve implemented a Security Awareness Training program. This equips our staff with the skills to identify and mitigate potential threats. 

We recognize that with a majority remote workforce and interconnected devices, our personal cybersecurity practices directly impact our professional security. Through our technology and training investments, we hope to create not only a rigorous defense against attacks, but a culture of cybersecurity. 

Cybersecurity is a Shared Responsibility 

AP Health is committed to being a trusted partner with our hospital partners to combat cyber threats. By continually enhancing our cybersecurity measures and fostering a culture of vigilance, we aim to contribute to a more secure and resilient healthcare ecosystem for all. 

Hospitals Consider ‘Make vs. Buy’ for Clinical Services

By Dave Meagher, SVP Corporate Development

In their ongoing quest for increased and sustainable profit margins, hospitals are looking at all aspects of the business in search of operational improvement. Outsourcing is an increasingly popular option. Research and Markets projects hospital outsourcing to have an annual compound growth rate of 14.4% (2023-2027). Outsourcing of clinical services is a key consideration – not just nursing, but also perioperative staff.

For health system and hospital leaders, weighing the decision to outsource clinical services comes down to a classic “make vs. buy” decision. This leads to examination of several key factors:

Cost: Outsourcing is typically seen as a premium service, at a premium price. However, comparing in-house vs. outsourced pay rates overlooks the hidden costs of employed staff, including benefits, sick days, attrition / turnover, and leave, as well as recruitment, continuing education and administrative costs.

At AP Health, the leading pure-play surgical assistant platform, in addition to relieving our hospital customers of administrative costs, we enable them to turn the fixed costs of Advanced Practice Provider (APP) employees into variable costs that can be scaled up or back to match changing surgical volumes and economic conditions. The ability to align direct clinical costs with revenue gives our partners greater flexibility in managing their ever-changing environment.

Quality: In-house clinical staff are generally assumed to provide more consistent and, as a result, higher quality patient care; this is simply not true.

At AP Health, we provide surgical facilities not only with flexibility, but also consistency of staffing. We track the preferences of the surgeons with whom we work. This means not only knowing how they like to operate, but which staff members they like to work with. Then, in dedicated effort to enable continuity and consistency, we work to provide them with their preferred APP. This coordination is something we measure and manage on an ongoing basis. The surgeons served by AP Health work with a preferred provider in 95% of the surgeries they perform.

Quality is also determined by the consistency of the care provided by practitioners over time. Unlike hospital recruiters who are tasked with hiring a wide range of clinical and non-clinical personnel, APP talent acquisition is our entire focus. And, because we are laser focused on recruiting and retaining these providers, we have worked to create a workplace where they want to stay and build their careers. We have been Great Place to Work Certified™ for the past four years. In this year’s survey, 92% of our employees rated AP Health a “great place to work.”

Efficiency: The effective utilization of resources is critical to enhancing operational efficiency and, therefore, maximizing hospital margins. A key component of that efficiency is staff utilization. Many in-house surgical staff spend more than half their paid time waiting for the next case, not generating revenue. In some hospitals, surgical staff are generating revenue just 20-40% of the time. At AP Health, our productivity reliably exceeds that due to our ability to flex up and down with case volume. Our APPs are methodically staffed to minimize downtime and facilitate optimal outcomes in the OR. Without sacrificing a commitment to the highest quality care and exemplary patient outcomes, we are able to provide the level of productivity that contributes directly to a facility’s bottom line.

In addition, AP Health’s high-performing APPs care for patients throughout the continuum of surgical care. This efficiency helps operating rooms generate additional revenue by reducing turnover time, increasing the number of cases performed, and boosting surgeon and patient satisfaction.

Control: Some hospital leaders are hesitant to outsource because they fear “losing control” of key clinical staff to an external entity. The reality is that outsourcing of clinical staff is not a transactional event where hospitals lose visibility or input into staff performance. Rather, it is a partnership with full transparency, accountability, and reporting throughout the relationship.

At AP Health, we provide our facility partners with full access to our extensive reporting metrics. This is one of the key reasons we have long-term and growing relationships with the facility partners we serve. For example, we signed our first client – Memorial Health System – more than seven years ago. We initially had 14 APPs serving Memorial. Today, we have 50 full-time APPs dedicated to the multiple facilities within the system. We also recently signed a new, multi-year contract that ensures continued growth with Memorial. Importantly, Memorial Health, across these several hospitals, has realized significant cost savings since the launch of its partnership with AP Health.

Hospitals considering “make vs. buy” decisions related to clinical staff should undertake a thorough and strategic assessment of their options. In the end, they’ll likely find that boosting operating margins is not just driven by cost reduction initiatives, but also by emphasizing quality, efficiency and productivity. Outsourcing clinical services, with the right partner(s), can produce significant financial, administrative, and surgeon and patient satisfaction benefits for surgical facilities without compromising the most essential mission – to provide the highest quality clinical care.

AP Health Earns 2024 Great Place To Work Certification™

Nashville, TN- AP Health is proud to be Certified™ by Great Place To Work® for the 4th year in a row. The prestigious award is based entirely on what current employees say about their experience working at AP Health, and each year we have participated, we have achieved a higher rating with this year being our best yet. This year, 92% of employees said it’s a great place To Work – 35 points higher than the average U.S. company.

Great Place To Work® is the global authority on workplace culture, employee experience, and the leadership behaviors proven to deliver market-leading revenue, employee retention and increased innovation.

“Great Place To Work Certification is a highly coveted achievement that requires consistent and intentional dedication to the overall employee experience,” says Sarah Lewis-Kulin, the Vice President of Global Recognition at Great Place To Work. She emphasizes that Certification is the sole official recognition earned by the real-time feedback of employees regarding their company culture. “By successfully earning this recognition, it is evident that AP Health stands out as one of the top companies to work for, providing a great workplace environment for its employees.”

“We are thrilled to be Great Place to Work-Certified™ again as we consider employee experience a top priority every day,” says Founder & CEO J. Toby Gray. “We owe our continued success to our team of dedicated employees here at AP Health and celebrate them for all they do to earn this incredible recognition.”

Throughout the year, our key initiative involved optimizing communication channels among employees and management at different levels, with the goal of ensuring that employees feel more valued and listened to. We revamped our annual review process to encourage more open dialogue and implemented additional feedback opportunities to provide employees with increased opportunities to share their perspectives. We truly believe that fostering open and honest communication is an integral factor in cultivating a Great Place to Work™.

According to Great Place To Work research, job seekers are 4.5 times more likely to find a great boss at a Certified great workplace. Additionally, employees at Certified workplaces are 93% more likely to look forward to coming to work, and are twice as likely to be paid fairly, earn a fair share of the company’s profits and have a fair chance at promotion.

WE’RE HIRING!

Looking to grow your career at a company that puts its people first? Visit our careers page at: AP Health Job Opportunities

About AP Health

AP Health is a surgeon-centric outsource provider for hospitals and surgery centers. We recruit, manage, schedule and train skilled Advanced Practice Providers (APPs), tailoring a team to meet each surgeon’s and facility’s needs. AP Health offers skilled Advanced Practice Providers an opportunity for career control, flexibility, competitive compensation, and ownership interest in the company.

About Great Place to Work Certification™

Great Place To Work® Certification™ is the most definitive “employer-of-choice” recognition that companies aspire to achieve. It is the only recognition based entirely on what employees report about their workplace experience – specifically, how consistently they experience a high-trust workplace. Great Place to Work Certification is recognized worldwide by employees and employers alike and is the global benchmark for identifying and recognizing outstanding employee experience. Every year, more than 10,000 companies across 60 countries apply to get Great Place To Work-Certified.

About Great Place To Work®

As the global authority on workplace culture, Great Place To Work® brings 30 years of groundbreaking research and data to help every place become a great place to work for all. Their proprietary platform and For All™ Model helps companies evaluate the experience of every employee, with exemplary workplaces becoming Great Place To Work Certified™ or receiving recognition on a coveted Best Workplaces™ List.

Learn more at greatplacetowork.com and follow Great Place To Work on LinkedIn, Twitter, Facebook and Instagram.

Surgical Assistants: Unsung Heroes of the OR

By Billy Williams, SA-C

With nearly three decades of experience in the operating room, I’ve witnessed firsthand what it takes to make surgeries successful. While a skilled surgeon is crucial, surgical assistants play a pivotal role in orchestrating surgeries, from preparing the operating room to closing incisions, all while maintaining effective communication among the surgical team.

Surgical assistants arrive early to help set up the room for each procedure, organize instrumentation, collaborate with nurses to prepare for cases, and coordinate with surgical techs, anesthesiologists, and other essential staff. Their deep understanding of the surgeon’s preferences for equipment and procedures allows the operation to proceed efficiently while closely monitoring the patient’s well-being.

Surgery is a collaborative effort, and while the surgeon takes the lead, it’s the surgical assistant who helps the surgeon facilitate everything. Their role is to make sure everyone is aligned and working for the best possible outcome for the patient.

The Surgeon Relationship is Essential for Success

To orchestrate a successful surgery, the surgical assistant must not only must understand the technical aspects of the operation but also cultivate a strong working relationship with the surgeon. This involves adapting to the surgeon’s style, knowing their preferences for instruments and technology, and anticipating their needs throughout the procedure. In many cases, it means having the suturing skills to close an incision as well as a surgeon could. This is important because the patient may not remember the complexities of the surgery, but they will likely see the incision for some time to come. As a result, the surgical assistant must earn the trust of the surgeon to handle those duties.

Technological Support Improves Surgical Operations

At AP Health, our company collaborates with over 1,000 surgeons across numerous surgical facilities. and Wwe take great pride in the relationships we’ve built with them. We leverage technology to support these relationships, using our LogistiSx platform to schedule surgeons’ preferred surgical assistants for more than 95% of the cases we staff. Additionally, we’ve developed a Surgeon Relationship Management program within our platform which houses a wealth of information about each surgeon, including details about procedures, preferred technology vendors and equipment and surgical techniques. Having this technological support instills confidence in our providers when working with surgeons and brings a sense of calm when interacting with other team members.

Working as a surgical assistant is a high-pressure job, but it is also incredibly rewarding. Many of the surgeries we perform involve spinal and orthopedic procedures, which enable patients to return to activities they once thought were beyond reach, free from pain. Knowing that we play a pivotal role in orchestrating these life-changing surgeries is immensely gratifying, and I wouldn’t trade it for anything in the world.